Whether student, professional or retiree, the Design Exchange offers a variety of opportunities to gain exposure to the collection, exhibitions and programs while making important contributions to the museum. Volunteers provide time and service to assist with the delivery or youth and adult programs, permanent collection work as well as acting as ambassadors for the Design Exchange.
Our volunteers share a passion and appreciation for design, are eager to deal with the public in a variety of contexts, have basic computer skills and are accountable and responsible.
A minimum 4-month commitment is required for all positions. The length of each shift varies with different volunteer position, but typically lasts 3-5 hours. Volunteer positions occur mainly from Monday to Friday during regular business hours, from 9:00 am - 5:00 pm, however there are opportunities to support evening programs, which run beyond regular business hours. Please think carefully about how much time you can give.
Front Desk Greeter
+ Receiving guests and visitors; answering questions and inquiries
+ Managing switchboard phone and coordinating couriers
+ Managing museum retail operations: selling DX publications and tickets for
current exhibits and lectures
+ Opening and/or closing information desk
+ Administrative support (computer skills)
+ Full training provided
+ Excellent communication/organization skills
+ Experience in handling money and switchboard phone
+ Ability to multi-task, work individually and work well under pressure
+ Computer Skills: Microsoft Word and Excel
These opportunities arise on an as-needed basis, but Community Volunteers are expected to sign up for a minimum of 2 events per month.
+ Assisting with the production of DX Special Events (i.e. Exhibit openings, lectures,
workshops, receptions etc.)
+ Greeting and registering guests, selling tickets etc.
+ Providing administrative support (i.e. Mass mailings, preparing member packages,
preparing for events etc.)
+ Leading guided tours
+ Excellent communication skills
+ Comfort in meeting/greeting the public in person
+ Polished customer service skills
+ Updating/building contact lists for the database, writing & completing research projects
+ Assisting with membership recruitment
+ Filing, mailing, making phone calls etc.
+ Writing or simple research
+ Excellent writing & communication skills
+ Computer Skills: Microsoft Word and Excel a must (Macintosh platform, FileMaker Pro
an asset, but not required)
+ Ability to work independently is a must
+ Basic administrative skills
For more information about volunteering at the DX, contact the Volunteer Coordinator
Phone: (416) 216-2160
Fax: (416) 368-0684